Invoice and Payment
What is eFaktura for businesses?
eFaktura sends invoices directly to private customers' online banking. See the difference from EHF and AvtaleGiro, and how businesses can get started.
2 min read · Translated from Norwegian. Read the original
eFaktura is a Norwegian banking service for invoicing private customers. The invoice is sent digitally to the customer's online bank or payment interface with the payment information pre-filled. The customer typically reviews and approves the payment.
eFaktura is not EHF
The terms are often confused. eFaktura (electronic invoice) is primarily a B2C service provided through banks. EHF (Electronic Commerce Format) is a structured electronic trading format particularly used between businesses and towards the public sector. A PDF by email is also not the same as either of these.
The difference from AvtaleGiro
With eFaktura, the customer receives a pre-filled payment request. AvtaleGiro (Direct Debit Agreement) can automatically withdraw the amount on the due date with the customer's authorisation. The services can be combined, so the customer receives both invoice details and automatic payment.
How can a business get started?
The business enters into an agreement with a bank or relevant supplier and connects its accounting or invoicing system to an approved distribution solution. Test customer identification (KID), due date, credit note, reminder, and reconciliation before full rollout.
Privacy and customer dialogue
Use customer information only for lawful and expected purposes. Invoice text and attachments should not reveal more than necessary. Ensure secure processing by the bank, invoice hosting provider, and system supplier.
On Proffi
Proffi can categorise suppliers of invoicing systems, ERP, payment solutions, and integration. Clearly indicate whether the supplier supports eFaktura B2C, EHF, or both.
Source
Frequently asked questions
- Is eFaktura automatically paid?
- Not necessarily. Automatic withdrawal usually requires AvtaleGiro or another payment authorisation.
- Can eFaktura be used for businesses?
- For B2B, EHF or other business formats are normally used; eFaktura is referred to here as the B2C service.
- Does a business need an invoicing system?
- The business needs a solution or supplier that can send via the eFaktura infrastructure.